This Privacy Policy of NiceGen.ai ("We," "Us," or "Our") explains how we collect, store, use, and share Your information when You use our Service through our website at https://nicegen.ai/ (the "Website"). It also describes Your privacy rights and how applicable laws protect You.
We use Your Personal Data to provide and improve the Service. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy. For any questions, please review our Terms of Service or reach out to us at support@nicegen.ai.
1. Interpretation and Definitions
Capitalized terms have the meanings defined below. Definitions apply equally to singular and plural forms.
- Website refers to NiceGen.ai, accessible at https://nicegen.ai/.
- Account means a unique account created by You to access our Service or parts of it.
- Company (referred to as "We," "Us," or "Our") refers to NiceGen.ai.
- Cookies are small files placed on Your device that record information about Your browsing activity.
- Device means any hardware used to access the Website, such as a computer, phone, or tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the AI-powered creative tools we provide, including image generation, video generation, image and video editing, face swap, background removal, and similar features.
- Third-party Social Media Service refers to any platform through which You can register or sign in to use the Service.
- You means the individual or legal entity accessing or using the Service.
2. Information We Collect
Personal Data
While using our Service, We may ask You to provide certain personally identifiable information, including:
- Email address
- First and last name
- Account credentials (passwords are stored encrypted)
- Usage Data
- Information shared via Third-party Social Media Services
- Cookies and similar technologies
Usage Data
Usage Data may include: IP address, browser type, device type, operating system, language settings, referring URL, pages visited, time spent on pages, session duration, click events, scroll activity, feature usage, error logs, crash reports.
Uploaded Content
When You use our generation tools, We process the prompts, images, and videos You submit in order to fulfill Your requests. This content is associated with Your Account and kept private unless You explicitly enable public visibility.
Information from Third-Party Social Media Services
NiceGen.ai allows You to register or sign in through providers such as Google. If You choose to do so, We may receive Personal Data already associated with Your third-party account, such as Your name, email address, and profile picture.
Tracking Technologies and Cookies
We use Cookies and similar technologies (beacons, tags, scripts) to operate the Service, remember preferences, analyze usage, and improve performance. You may configure Your browser to refuse Cookies, but some features may not work correctly as a result. For details, see our Cookie Policy.
3. How We Use Your Personal Data
- To provide, operate, and maintain the Service.
- To manage Your Account and enable registered-user features.
- To process transactions and manage Your credit balance.
- To communicate with You about updates, security notices, and customer support.
- To send You product news or offers (You may opt out at any time).
- To analyze usage trends and improve our products, marketing, and overall user experience.
- To detect, prevent, and address fraud, abuse, or security incidents.
- To comply with legal obligations.
4. AI-Generated Content
Content You upload is used solely to fulfill Your generation requests. Unless You opt in to public visibility, Your uploads and outputs remain private to Your Account. We do not use Your content to train third-party foundation models without Your explicit consent.
5. Third-Party AI Processors
To deliver our AI-driven creative tools, We collaborate with multiple third-party model providers.
- List of Processors: Depending on the model or feature You select, Your data may be processed by providers including, but not limited to, OpenAI, Google (Gemini, Veo), Vidu, Grok Imagine, ByteDance (Seedream, Seedance), Black Forest Labs (FLUX), and Alibaba (Wan, Happy Horse).
- What We Share: We share only the minimum information required for content generation — typically Your text prompts, uploaded media, and selected style options.
- Data Minimization: We do not share account identifiers, email addresses, real names, or precise geolocation with these providers. Inputs are de-identified where technically feasible.
6. User Control and Choice
- Model Selection: The Service exposes a model picker for each tool. By selecting a specific model, You decide which provider processes Your inputs.
- Opt-Out: If You do not wish Your data to be processed by a particular provider, You may choose an alternative model or refrain from using features powered by that provider.
- Personalized Advertising: To opt out of personalized advertising, contact us at support@nicegen.ai.
- Account Deactivation: You may request account deactivation at any time by writing to support@nicegen.ai.
7. Data Sharing
We do not sell Your Personal Data. We may share information with:
- Third-party AI model providers, strictly to fulfill Your generation requests.
- Payment processors to handle credit pack purchases and other transactions.
- Cloud infrastructure providers for hosting, storage, and delivery.
- Authorities when required by law or to protect our legal rights.
8. Retention of Your Personal Data
We retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Usage Data is generally retained for shorter periods, except when needed to strengthen security or improve the Service.
9. Your Rights
Depending on Your jurisdiction (including GDPR and CCPA), You may have the right to:
- Access, correct, or delete Your Personal Data.
- Object to or restrict certain processing activities.
- Request data portability.
- Withdraw consent at any time.
You may update or delete information directly from Your account settings, or contact Us at support@nicegen.ai to exercise these rights.
10. Security of Your Personal Data
We use industry-standard safeguards including TLS encryption in transit and AES-256 encryption at rest. While We strive to protect Your Personal Data using commercially acceptable means, no method of transmission or storage over the Internet is 100% secure. We recommend using a strong password and protecting Your account credentials.
11. Content Restrictions
To maintain a safe and responsible platform, certain content is prohibited on NiceGen.ai. Because AI outputs can be unpredictable, the Service is intended for users aged 13 and older; users under the age of majority in their jurisdiction should use it only with parental supervision.
The following content categories are prohibited:
- Illegal content, or content that promotes or facilitates illegal activity.
- Content that incites hatred, violence, or discrimination based on protected characteristics.
- Sexual content involving minors (CSAM), non-consensual intimate imagery, or animal cruelty.
- Content that infringes intellectual property or other rights of third parties.
- False or misleading content presented as factual, including political deepfakes.
- Content that violates the privacy of others or impersonates real individuals without consent.
- Harassment, bullying, hate speech, or content that promotes self-harm or suicide.
- Spam, malware, phishing, or content intended to defraud or harm users.
- Use of the Service to bypass safety measures or generate prohibited outputs.
We may remove violating content, suspend or terminate accounts, and report illegal activity to the appropriate authorities.
12. Children's Privacy
NiceGen.ai is not intended for users under 13. We do not knowingly collect Personal Data from children. If We become aware that We have collected such data, We will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Material updates will be communicated via email or through an on-site notice before they take effect.
14. Contact Us
If You have questions or concerns about this Privacy Policy, contact us at support@nicegen.ai.